Contact Us Form
Dates and deadlines forÌý91¶¶Òõ 2026Ìýare available on our websiteÌýhere.
PEARSONÌýcannot provide any information about the 2026 test at this stage.
Please refer to our website andÌýFrequently Asked QuestionsÌýfor information.ÌýÌý
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Email Pearson Customer Services for 91¶¶Òõ
This email form is primarily for assistance withÌýthe following:
- Edit name on Pearson account (upload ID/change of name certificate)
- Concession voucher refunds (provide your concession voucher code during registration period)
- PaymentÌýqueries
- Test Incident Investigation Requests (during test window)
Submit your request via the form below. Please allowÌýup to 5 business days to receive an email response.
There may be a delay dealing with your request if you do not complete all the fields or the information you provide does not match your account details.
Tests cannot be rescheduled or cancelled by email. Rescheduling and Cancelling can be managed through your Pearson account.
Pearson do NOTÌýanswer general queries andÌýCANNOTÌýmake exceptions to test policies. Please refer to theÌýwebsiteÌýfor the test policies and all information about the test. Please also refer to theÌýFAQs.Ìý
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